Privacy Policy

ABT Auto Body Technicians is a Canberra auto body repair business. This policy explains how we handle personal information collected through this website, in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

The only personal information this website collects is what you choose to send us through the contact and quote forms: your name, contact details, message, and any details or photos you provide about your vehicle for a quote. Our hosting provider also keeps short-lived technical logs (such as IP addresses) for security and to keep the site running reliably.

We use your details for one purpose: to respond to you about your repair or quote. Form submissions are delivered to our office email and are not stored in a database on this website. We do not use your details for marketing lists, and we never sell personal information.

This website does not set advertising cookies or run third-party trackers. We use our hosting platform’s privacy-friendly analytics, which counts page visits in aggregate without cookies and without identifying or tracking individual visitors across sites.

Your enquiry passes through the service providers that run this website: our hosting platform and our transactional email provider, which delivers the message to us over an encrypted connection. These providers process the data only to provide those services. Beyond that, we disclose personal information only where the law requires it.

You can ask us at any time what personal information we hold about you, ask us to correct it, or ask us to delete it by emailing admin@autobodytech.net.au or calling 02 6241 3801. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).